G4S Cash Solutions SA is a leading provider Of Integrated Cash Management Solutions has a vacancy foray Cash Center Administrator based at our operations in Klerksdorp.
Reporting to the Branch Manager
To provide full administrative support in terms of all cash centre activities.
.Compile various reports received from CMC.
.Scan and send customer deposit slips,e-viper reports and banking consignment form.
.Complete and submit variance reports,ATM’s and teller/treasury variances.
.Complete monthly statistics on a daily basis
.Customer Services (Internal and external)
.Attend to all customer queries timeously ,professional and effectively within the agreed SLA (timelines)
.Provide solutions to customers when deviations from agreed processes/Contracts are identified .
.Identify preventative repetative service failures and communications to customers as well as the CMS Manager.
.Attend to relevant internal requests for information.
.Responsible for compiling required investigation documentation for handover to risk department for further use.
Segregation of duties
.Perform independent function for the receiving of all customer orders .
Outsourced Cash Processing Centre (OCPC)Support
.Prepare all paper work that will be needed for the following days loadings
.Obtain authorization (where needed)from the FNB HUB then handover to relevant teams
.Send all the deposit slips to FNB HUB
Healthy and Safety
.Participate in the design/development review/implementation and monitoring of the departmental safety plans for each year
.Participate in safety forums created by the company for example safety meetings and safety talks
.Report all safety incidents following up on activities assigned through safety meeting,committee representative management.
.Comply with safety policies and procedures at the workplace
.Distribute safety information as and when required
.Wear protective clothing all the time
The Ideal Candidate:
.Grade 12,Mathematics/Accounting subjects recommended
.Previous working experience within an administrative capacity essential
.Computer literacy in MS Office Packages required
.Demonstrated experience in the compiling in reports
.Previous Cash Management Centre experience would be highly beneficial
.Knowledge of administrative procedures
.Knowledge of Cash Management Centre processes and systems preferred
.Ms Office computer skills
.Communication skills (written and verbal)
Delivering great customer service and corporate service
.Sharing and Cooperating
.Dealing with changing circumstances
.Attention to details
.Work under pressure and meet deadlines
ABOUT THE COMPANY
G4S is the world leading international security solutions group which specializes in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries in Africa and 657 000 employees .
G4S operates in over 25 countries in Africa and employs over 105000 people on the continent. At G4S South Africa our vision is to be recognized as the leader in providing security solutions. We therefore endeavor to build and maintain a motivated capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce.
G4S is an organization which is defined by its values which are :
.We act with integrity and respect
.Our business activities and relationships are built on trust,honest and openness
.We do what we promise and always strive to do the right thing
.We listen we treat our colleagues,customers and those in our care with utmost respect
.We are passionate about Safety Security and service excellence
.We are passionate about working safety and take great care to protect our colleagues and customers from harm .We are expects in security and use that knowledge to protect our customers safety
.We keep our promises and we are passionate about delivering high levels of customer Services
.We archive this through Innovation and Teamwork investing in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team valuing everyone’s contribution to ensure we achieve the best goals for our customers and our business.